1. Information We Collect
Account Information
When you enroll, we collect your name, email, phone number, child's name, grade, and country of residence.
Usage Data
We collect class attendance, assignment submissions, quiz scores, time on platform, and device information (browser type, IP address).
Payment Information
Payment details are processed by Stripe and never stored on our servers. We retain only transaction records.
Communications
Messages between parents and teachers, and WhatsApp messages sent through our systems are retained.
2. How We Use Your Information
Service Delivery
To provide live classes, AI tutoring, assignments, progress reports, and all features in your subscription plan.
Communications
To send class reminders, grade notifications, payment receipts, and school announcements via email and WhatsApp.
Improvement
To improve our educational content, AI tutoring system, and overall user experience.
Legal Compliance
To comply with applicable Indian laws and regulations.
3. Data Sharing
No Sale of Data
We never sell your personal data to third parties for marketing purposes.
Service Providers
We share data with Stripe, Anthropic, Agora, and AWS — all subject to strict data protection agreements.
Legal Requirements
We may disclose information if required by UAE law or regulatory authorities.
5. Children's Privacy
COPPA & Indian Data Protection Compliance
Student accounts require parent/guardian consent. We do not knowingly collect data from children under 5 without verified parental consent.
Children's Data
Academic records are accessible only to the enrolled student, their parent/guardian, assigned teachers, and authorised admins.
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